Assistmate
Now live in Pune · more cities coming soon

An extra pair
of hands, in
minutes.

Book a hand-vetted helper to carry your bags, provide personal assistance, or simply be there — assigned personally by our team, never an algorithm.

Premium Service
Flying out? Plan your airport trip properly.
Explore
Book AssistanceSee how it worksHelper Login
Hand-vetted helpers
Same-day booking
Pune-wide
AssistMate helper carrying shopping bags
Bag Carrying
Live now in Pune
Hand-vetted
Every helper, verified
Helpers manually onboarded & approved
Assigned by a real person
Uniformed & ID-verified
Book help in minutes
Premium Concierge

Executive assistance for a seamless journey.

Skip the queues, navigate terminals with ease, and let our dedicated concierges handle the logistics. The ultimate Airport Assistance experience.

Explore Packages
Featured Service
Airport Assistance
VIP Meet & Greet • Fast Track
Dedicated executive from curb to gate
Baggage carrying and check-in assistance
Lounge coordination and priority support
Senior citizen and family travel care
An AssistMate helper supporting a customer
PEOPLE, NOT BOTS
A real person, matched to you by a real person.
Why AssistMate

More than a delivery — a hand when you need one.

Some days it’s heavy grocery bags. Some days you need personal assistance. And some days you just need someone dependable beside you. AssistMate is built for all of it.

Carry the load, literally
From a single heavy bag to a full mall haul, your helper does the lifting so you don't have to.
Booked in minutes
Tell us what you need and we'll have a vetted helper on the way, often the same day.
A familiar, trusted face
The same careful vetting applies whether it's personal assistance, shopping or simply company.
Our services

Help with life’s everyday loads.

We’re launching with Bag Carrying. More ways to get a hand are rolling out across Pune soon.

Live now
Bag Carrying
Groceries, mall hauls, luggage — let a helper take the weight.
Live now
Personal Assistance
Pickups, drop-offs and to-do list tasks, handled for you.
Live now
Shopping Companion
Someone to walk the aisles with and help you decide.
Live now
Companionship
A friendly, dependable presence when you just want company.
How it works

Get a helper in three simple steps.

No auto-matching. Our team reads every request and assigns the right helper by hand.

01
Request assistance
Tap Book Assistance, tell us the task, the place and the time you need help.
02
We match a helper
Our team reviews your request and hand-picks a vetted helper for the job.
03
Help arrives
Your helper shows up in AssistMate uniform, ready to lend a hand.
Safety & trust

Every helper, personally vetted.

We don’t crowd-source strangers. Each AssistMate helper is interviewed, ID-verified, and onboarded by our team before they ever take a booking.

Interviewed & ID-verified
Manually onboarded & approved
Hand-assigned to every booking
Uniformed & easy to recognise
AssistMate helpers assisting a family with shopping
FAQs

Frequently asked questions

AssistMate is an on-demand personal assistance service in Pune. Book a vetted helper to carry your bags, provide personal assistance, or simply lend a hand — and our team assigns the right person to you.
Tap “Book Assistance”, tell us what you need and when. Our team reviews the request and personally assigns a hand-vetted helper, then confirms with you.
No. There's no algorithm picking strangers. A real person on our team reads every booking and hand-assigns a helper they trust for the job.
Yes. Every helper is interviewed, ID-verified, and onboarded by our team before they ever take a booking. They arrive in AssistMate uniform.
Bag Carrying is live across Pune — groceries, mall hauls, luggage and more. Personal Assistance, Shopping Companion and Companionship are rolling out soon.
We're currently live across Pune, with more cities coming soon. Let us know your locality when you book.
Pricing depends on the task and time involved. You'll see a clear, upfront quote before you confirm — no surprises.
Ready when you are

Book help in
minutes.

Tell us what you need and we’ll match you with a hand-vetted helper — same day, right across Pune.

Book Assistanceor email us
Hand-vetted helpers
Same-day booking
Pune-wide
AssistMate helpers assisting a family across Pune
Live now in Pune
Book a helper today